We take your right to privacy seriously and want you to feel comfortable using our web site. This Privacy Policy deals with personally identifiable information (referred to as "Data" below) that may be collected by us on our site.
Collection of Data
Our registration process requires only a valid e-mail address and a unique user ID and password. Our ordering process requires valid delivery address information. Our payment process requires valid billing address information, Tax ID information and credit card information.
Any personal information we hold or process will be kept up-to-date, and destroyed as soon as the reason for its collection or processing has lapsed.
Use of Data.
When you place an order with us, we collect your contact details which allows us to process your purchase. We collect your name and address to identify you as a customer and deliver the service or items to you. We collect your email and telephone number to send you notifications on the status of your order, including any issues or delays with delivery, and we collect payment information to allow us to process your payment. We also retain your artwork to allow you to easily and quickly reorder items.
Where we have your permission, we will use your e-mail address to provide you with information on our products, services, promotions and special offers
We may use Data to customize and improve your user experience on this site, but rest assured that your Data will never be provided to third parties unless:
(i) a service provided on our site requires the interaction with or is provided by a third party such as, for example, credit card authorisation services or delivery companies;
(ii) pursuant to legal process or law enforcement;
(iii) we find that your use of this site violates our this Policy, Terms of Service, other usage guidelines or as deemed reasonably necessary by us to protect our legal rights and/or property.
Cookies.
Like many web sites, we may use cookies to enhance your user experience, such as:
(i) retaining your personal settings to allow you to add items to the basket and proceed through checkout.
(ii) to collect data which allows us to improve our services based on purchases and site usage
(iii) to collect anonymous information about how you use our website. To inform us of any error messages from web pages and allow us to improve our website.
More information on cookies and their uses can be found at www.allaboutcookies.org
Editing or Deleting Your Account Information.
(i) We provide you with the ability to edit the information in your user account information that you provided to us in registration by using your account configuration pages.
(ii) You may request a copy of the data we hold and you may also request deletion of your user account by contacting us.
(iii) Please note, after opting out you may still receive messaging from us that is not based on the data we hold. For example, if you follow our social media accounts, you will continue to receive post updates from in your news feed.
Security
The security of your data is extremely important to us. To prevent any details being seen by unauthorised persons, your transactions are protected throughout the payment process. We use a 128 bit SSL encryption to encrypt the information before it is sent to the payments processor.
Our website and emails will sometimes contain links to and from other websites, such as partners and affiliates. If you follow a link to any of these websites, please note they carry their own privacy policies, and we do not accept any responsibility or liability for these policies. We would recommend reading their policies before submitting any personal data to these websites.
Changes to this Privacy Policy.
We may make changes to this Policy from time to time. We will notify you of substantial changes to this Policy either by posting a prominent announcement on our site and/or by sending a message to the e-mail address you have provided to us that is contained within your user settings.
Contact Information.
If you have any questions about this Policy or our web site, please contact us
Last updated 1 Jan 2020